Hospitals & clinics
Crowded OPD halls, many rooms and steps, and patients who should never hear their names called out.
Healthcare service set
Industries
One queue platform, set up for your sector
Start from a ready-made service set, then shape the rules, screens and messages around your own counters.
Choose your sector
Each page shows a typical visit, the set-up we would start from, and the questions we hear most.
Visa & passport centres
Fixed appointment slots, long document checks, and people taking more tokens than they need.
Visa & consular service set
Banks & insurance
Tellers, loans and claims in one hall, priority customers, and no live view across branches.
Banking & finance service set
Service centres
Quick jobs stuck behind complex ones, crowded waiting areas, and no idea how customers felt.
Retail & service centres set
In every sector
Configured, not coded
The same platform runs a hospital, a visa centre, a bank branch and a service desk. What changes is set in the console.
6 ready-made service sets
Add a complete multi-level set for your kind of organisation, with ticket prefixes and customer forms, then rename anything.
Your own wording
Counter, Room, Cabin or Desk on screens and in announcements; your logo, theme and notices on kiosks and displays.
Rules per location
Missed tokens, priority groups, opening hours, holidays and day-end closing, set once for the organisation and changed per location.
Any time zone, six languages
Each location keeps its own time zone. Customer screens and voice announcements in English, Hindi, Telugu, Tamil, Arabic and Russian.
Appointments and walk-ins
Bookings from your own system check in on arrival and join the same queue as walk-ins, placed by their slot when on time.
Cloud or on-premises
Run it on Microsoft Azure or on your own servers in your country, with the same features either way.
Customer screens and voice announcements in
- English
- हिन्दी
- తెలుగు
- தமிழ்
- العربية
- Русский
Ready-made services
Six service sets to start from
Pick one in the console under Ready-made services: it adds the queues, sub-services, ticket prefixes and customer forms. Services you already have are kept.
Healthcare
- OPD Consultation
- Diagnostics
- Health Check-up
- Pharmacy
- Billing & Insurance
“Room” wording on screens
Banking & finance
- Accounts
- Cash & Cheques
- Loans
- Cards
- Customer Service
- Wealth & Priority Banking
“Counter” wording on screens
Visa & consular
- Visa Application Submission
- Passport Collection
- Biometrics
- Information & Enquiry
- Premium Lounge
“Counter” wording on screens
Government & public services
- Applications
- Certificates & Documents
- Payments
- Enquiry & Grievances
“Counter” wording on screens
Education
- Admissions
- Student Services
- Examinations
“Desk” wording on screens
Retail & service centres
- Sales
- Service & Repairs
- Returns & Exchange
“Counter” wording on screens
More industries
Wherever people wait their turn
These sectors use the same building blocks. Tell us how your counters work and we will show you the set-up in a demo.
- Labs & diagnostics
- Government offices
- Embassies & consulates
- Universities & schools
- Telecom & utilities
- Transport & licensing
- Courts & city services
- Hospitality & events
- Automotive service
- Customer-service desks
See manageQ with your own queues
- Discovery call
- Live demo with your set-up
- Pilot at one location
- Roll out with guides for every role