manageQ brochure
A4 PDF · 4 pages · 3.4 MB
The product at a glance: the visitor journey, every touchpoint, security and deployment. No form and no sign-up.
Resources
The brochure, a one-page product summary, and the details your evaluation team will ask for.
The brochure is a tagged PDF with a title, language and headings. The same information is on these web pages; if you need it in another format, ask us.
manageQ at a glance
One web platform for kiosks, phones, counters, voice displays and live dashboards, configured in the console rather than coded.
For visitors
- Join at a kiosk, by QR code or link on their own phone (no app), or at the counter, plus appointment check-in
- A live ticket with the people ahead and an estimate in minutes; cancel from the phone
- SMS, WhatsApp or e-mail when the turn is near, only with consent
- Customer screens and voice announcements in 6 languages
For counter staff
- Call the next token or a chosen one; recall, skip, complete or mark a no-show
- Transfer to another service, keeping the token number
- Pause and resume with a reason; priority groups called first, with a fairness rule
- Missed tokens handled by the location’s queue rules
For managers
- Three dashboards, live every 15 s; every number opens its tokens
- Reports and CSV exports, including counter and staff time
- An audit log of every change: who, what and when
- An AI assistant that answers, finds figures and prepares changes you confirm
Platform and security
- Runs in Chrome or Edge on touch PCs, tablets, TVs and PCs you choose
- Cloud on Microsoft Azure, or on-premises with Docker or a classic Windows or Linux install
- Visitor details encrypted and deleted after service
- Many organisations and locations on one platform, each location in its own time zone
For your evaluation team
Everything else you may need
Short pages with the facts, written for the people who will run, secure and pay for your queues.
Hardware, languages, visitor data, messages, pilots and pricing.
The visitor journey, a day at a counter and what you need on site.
Access controls, encryption, audit and the ways to deploy.
Appointment systems, messaging providers, the REST API and devices.
What it does and the guardrails that keep it safe.
Pilot, Cloud and On-premises, each quoted for your set-up.
See manageQ with your own queues
- Discovery call
- Live demo with your set-up
- Pilot at one location
- Roll out with guides for every role